FAQ

Help - I linked Summit Bag to the wrong Strava account!

Don't worry, you're not the first!

To unlink your Summit Bag account from the wrong Strava account, within Summit Bag go to Settings and then select Strava Link at the bottom. Select Unlink next to your profile information at the top of the page.

Once that is complete, follow the following steps:

1. Log out of Summit Bag
2. Sign in to the correct Strava account at www.strava.com in a browser
3. Go back to www.summitbag.com and click Returning User
4. Once you have been signed in to Summit Bag, click Connect with Strava and link to your correct Strava account

Help - I created my Summit Bag account with the wrong email address!

You will need to create a new Summit Bag account with the correct email address.

However, each Strava account can only be linked to one Summit Bag account at a time, so you will need to unlink your Strava from your "bad" Summit Bag account before you can link it to a new one. Assuming that you might not be able to log into your "bad" Summit Bag account, the best way to do this is from within Strava:

1. Sign in to your Strava account at www.strava.com in a browser
2. Click Settings within Strava
3. Click My Apps on the left-hand side
4. Find Summit Bag and click Revoke Access

Once that is complete, you should be able to go through the Summit Bag sign-up process again, and this time use the correct email address.

Why can't I see any activities in Summit Bag?

You might see no activies for one of two reasons:

• Summit Bag is connected to the wrong Strava account - it is surprisingly easy to accidentally create a new "dummy" account with Strava. If you think this might be the case then follow the steps in Help - I linked Summit Bag to the wrong Strava account!
• When you connected Summit Bag to Strava, you did not grant the required permissions for Summit Bag to view your activities - you can check and correct this by going to Settings and then Strava Link within Summit Bag.

My Strava activity descriptions have not been updated!

Assuming that you have enabled Strava Description Updates in Summit Bag, then this will most likely have been caused by one of the following:

• You manually modified your activity in Strava at the same time that Summit Bag was making its updates, and you un-did the change.
• A temporary glitch in the communications between Summit Bag and Strava

In any case it is easy to resolve - within Summit Bag go to the activity in question, and click "Re-process Activity" under the mini-map view.

Arghhh - I got to the top but Summit Bag hasn't identified the peak!

In the UK and Ireland, Summit Bag includes all the peaks from DoBIH, along with with a few thousand from OSM. Elsewhere, peaks and cols with both a name and a height from OSM are included.

The orange peak markers on the basemap tiles which you see on the map page are provided by OSM, so will not necessarily agree with the list of peaks stored within the Summit Bag database.

Sometimes, the "true summit" from within the DoBIH data does not match up perfectly with the cairn / trig point / accepted summit location. I suggest you check this yourself within the mountain search feature of the DoBIH data.

How close do I need to be to get a "bag"?

Summit Bag checks whether the summary polyline for your activity passes within 70 metres of a feature. This works a good 95% or more of the time, but there are a few reasons why a bag might not have been picked up:

• The peak or col is not included in the Summit Bag database (see above)
• If your activity was very long, the summary polyline might not have sufficient resolution
• The location for this specific feature stored in Summit Bag is not quite accurate enough
• You didn't quite make it to the top 😂